Thank you for choosing DeskMountPro. We provide professional AV and display mounting solutions. Whether you require clarification on VESA bracket compatibility, weight capacity specifications, installation guidelines, or updates on an existing order, we are here to assist. We value clear communication and aim to support your display setup requirements efficiently. Your feedback is important to us as we continuously refine our product catalog.
Fast-Track Resolution
To help us address your inquiry efficiently, please include your Order Number in the subject line or the body of your message if you are contacting us regarding an existing purchase. Providing this information upfront allows us to locate your order details and provide an accurate update promptly.
Get In Touch
You can reach out to us through the following channels. We commit to responding to all email inquiries within 1-2 business days. For direct assistance during our standard operating hours, please contact us by phone.
Our support lines are open during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM MST (Arizona does not observe Daylight Saving Time)
Saturday – Sunday: Closed
Please note that we are closed on major public holidays. Inquiries received outside of these operating hours will be addressed on the next available business day.
Returns & Exchanges Notice
Important Notice: Due to the heavy-duty nature of display mounting hardware, please do not return any items to our address without prior authorization.
You must contact us via email at [email protected] to request authorization and receive specific return instructions before shipping any item back to us. Unauthorized returns will not be processed or accepted. Please review our full Refund Policy page for detailed information on return conditions and eligibility.
Send Us a Message
Alternatively, you may submit your inquiry directly using the contact form below. Please provide detailed information regarding your equipment specifications or order details so we can offer the most accurate support.
